Where are the lockers?

Most - but not all - of the main delivery services and webshops offer delivery through the parcel lockers, including bpost, GLS, DHL, Zalando, bol.com and Decathlon.

Student bij het pakjesautomaat verzamelpunt van bpost op Campus Etterbeek

Some practicalities

Maximum dimensions

32 x 43 x 58 cm

Maximum weight

30 kg

How long is a parcel available in the locker?

5 days

How do the parcel lockers work?

Receive a parcel
  • When ordering online, select the bpost lockers as your delivery method at check-out (search via post code).
  • Once the parcel has been delivered, you will receive a QR code by e-mail or text.
  • Scan this QR code to retrieve your parcel from the bpost locker.
Return a parcel
  • Stick the returns label (which you can find in the parcel or print online) on the parcel to be returned.
  • Go to a bpost machine, scan the barcode on the parcel and select the right-sized locker.
  • Place your parcel in the locker that opens, and close it.
  • You will receive an acknowledgement by e-mail.
Send a parcel
  • Buy a label online via one of our logistics partners (e.g. bpost), print the barcode label and stick it to the parcel.
  • Go to a bpost parcel machine, scan the barcode on the label and select the right-sized locker.
  • Place your parcel in the locker that opens, and close it.
  • You will receive an acknowledgement by e-mail.