Student bij het pakjesautomaat verzamelpunt van bpost op Campus Etterbeek

Where are the lockers?

Most - but not all - of the main delivery services and webshops offer delivery through the parcel lockers, including bpost, GLS, DHL, Zalando, bol.com and Decathlon.

Some practicalities

Maximum dimensions

32 x 43 x 58 cm

Maximum weight

30 kg

How long is a parcel available in the locker?

5 days

How do the parcel lockers work?

Receive a parcel
  • When ordering online, select the bpost lockers as your delivery method at check-out (search via post code).
  • Once the parcel has been delivered, you will receive a QR code by e-mail or text.
  • Scan this QR code to retrieve your parcel from the bpost locker.
Return a parcel
  • Stick the returns label (which you can find in the parcel or print online) on the parcel to be returned.
  • Go to a bpost machine, scan the barcode on the parcel and select the right-sized locker.
  • Place your parcel in the locker that opens, and close it.
  • You will receive an acknowledgement by e-mail.
Send a parcel
  • Buy a label online via one of our logistics partners (e.g. bpost), print the barcode label and stick it to the parcel.
  • Go to a bpost parcel machine, scan the barcode on the label and select the right-sized locker.
  • Place your parcel in the locker that opens, and close it.
  • You will receive an acknowledgement by e-mail.